To be prepared to better understand dementia, how to respond to inappropriate behaviors, improve verbal and non-verbal communication with patients with a goal of meeting patient needs.

Accreditation Statement
In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. 

Refer to individual sessions for target audience and maximum credit offered.