Objectives

After participating in this educational activity, attendees should be able to:
1. Review the importance of centering Black birthers' voices
2. Review patient feedback, historical and current
3. Review suggestions for improving patient experience
4. Address departmental plans for addressing patient concerns

Faculty

Tonja Santos, MSN, CNM 
Assistant Director, Division of Midwifery and Community Health
Baystate Health

Faculty Disclosure

The design and content of Baystate Continuing Interprofessional Education ( CE ) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options.  Faculty or planner conflicts of interest are resolved before the educational activity.

None of the members of the faculty and planning committee for this educational event have commercial relationships with any entity producing, marketing, re-selling or distributing health care goods and services consumed by or used on patients.