Peer Support Education
The Betsy Lehman Center is piloting a program to seed the adoption of clinician and staff peer support programs by Massachusetts health care providers, starting with hospitals. Baystate Health was chosen as one of the hospitals to pilot their program. Peer support programs can contribute to a positive patient safety culture. One in which health care institutions encourage transparency about errors and fair treatment of the staff involved. Hospitals as well as other health care organizations that offer support programs for clinicians and staff not only provide essential aid and support to those in need, but convey the important message that safely is institutional priority.
Date & Location:
Monday, April 25, 2022
Provided by:
Baystate Department of Performance Improvement Department and Baystate Continuing Interprofessional Education
Target Audience
This course is designed for all care providers.
Learning Objectives
As a result of attending this educational activity, attendees should be able to:
- Discuss the wide range of physical and emotional responses to an unexpected clinical event.
- Utilize resources already in place to support clinicians after these events.
Program Schedule
7:30am-8:00 - Welcome, Introduction+
Doug Salvadore
8:00-8:45 - Peer support basics
Zach Testo, Rev. Ute Schmidt
8:45-9:00 - Peer support basics Break Out Sessions
9:00-9:50 – Reaching out and Small group exercise
Zach Testo, Rev. Ute Schmidt
9:50- 10:00 – Reaching out Break Out Sessions
10:00-10:50– Exploration and Small Group Exercise
Zach Testo, Rev. Ute Schmidt
10:50-11:00 – Exploration and Small Group Exercise Break Out Sessions
11:00-11:50 – Normalization and Small Group Exercises
Zach Testo, Rev. Ute Schmidt
11:50-12:30 – Lunch
12:30-1:20 – Resources, Tools and Small Group Exercise
Zach Testo, Rev. Ute Schmidt
1:20 – 2:00 – Additional Information, Barriers and Adjourn
Faculty Disclosure
The design and content of Baystate Continuing Interprofessional Education (CE) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options. Faculty or planner conflicts of interest are resolved before the educational activity.
None of the members of the faculty or planning committee have commercial relationships with commercial companies providing goods or services used on patients.
Planners/Faculty
Mary Beth Collins, BSN, RN
Patient Safety Specialist
Baystate Medical Center
Ashley Deutch, MD
Assistant Professor of Emergency Medicine
University of Massachusetts Chan Medical School-Baystate
Associate Program Director, Emergency Medicine Residency
Baystate Medical Center
Rev. Ute Schmidt
Manager of Spiritual Services
Baystate Medical Center
Zach Testo, MD
Assistant Professor of Emergency Medicine
University of Massachusetts Medical School-Baystate
ER Attending
Baystate Medical Center
Faculty Disclosure
The design and content of Baystate Continuing Interprofessional Education (CE) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options. Any relevant financial relationships are mitigated prior to the educational activity.
None of the planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Physician
Baystate Continuing Interprofessional Education designates this live activity for a maximum of 4.5 AMA PRA Category 1 Credit(s)TM. Physicians should only claim the credit commensurate with the extent of their participation in the activity.
Nurses
Baystate Continuing Interprofessional Education designates this live activity for a maximum of 4.5 contact hour(s). Nurses should only claim the credit commensurate with the extent of their participation in the activity.
This activity was planned by and for the healthcare team and learners will receive 4.5 Interprofessional Continuing Education (IPCE) credit for learning and change.
Available Credit
- 4.50 AMA PRA Category 1 Credit™
- 4.50 ANCC Contact Hours
- 4.50 IPCE Credit Hour(s)
Price
In order to receive CREDIT, the evaluation must be completed by: | Wed, 06/01/2022 - 11:30pm |
We appreciate your business and sincerely wish to meet your educational needs. We understand that the schedule of a busy professional, like yourself, is subject to change. Therefore, we have included information about our refund/cancellation policies for your convenience below.
Cancellation:
If you must cancel, telephone Baystate Continuing Interprofessional Education at 413-322-4242 and follow your call with a written/email request. All cancellations will incur a $25.00 fee. Please note that we cannot refund cancellations received less than two weeks (10 business days) before the program date.
Refund Policy:
Your refund, less a cancellation fee, will be processed within two (2) weeks from the date we receive the written notification. For credit card refunds, please allow one to two (1-2) billing cycles for the credit to appear on your statement.
Specific Aids or Services:
Please call Baystate Continuing Interprofessional Education at 413-322-4242 if, under the Americans with Disabilities Act, you require specific aids or services during your visit to this continuing education program.