After participating in this educational activity, attendees should be able to:
1.Define Culture of Safety and explain its importance
2. Define Psychological Safety
3. Describe three behaviors that contribute to creating an environment of Psychological Safety


Shannon Dillard RN,BA     and    Amy Moore RN, BSN  
Patient Safety Specialist              Patient Safety Specialist 
Baystate Medical Center             Baystate Medical Center
Springfield, MA                            Springfield, MA

None of the members of the faculty and planning committee for this educational event have commercial relationships with any entity producing, marketing, re-selling or distributing health care goods and services consumed by or used on patients.

Session date: 
Friday, December 13, 2019 - 8:00am to 12:00pm
Baystate Medical Center
759 Chestnut Street
Chestnut 3
Springfield, MA 01199
United States
  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 ANCC Contact Hours
  • 1.00 BCIPE Instructional Hours

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