After participating in this educational activity, attendees should be able to:
1. Build awareness and desire around change management by being able to define it and articulate its values
2. Lay the groundwork for applying change management
3. Establish a common language around change management

4. Understand and apply Prosci's fundamental models and processes - including PCT Model, ADKAR® and the Prosci 3-Phase Process


Lisa Demko
Vice President, Operations Excellence
Baystate Medical Center 

Faculty Disclosure
None of the members of the faculty and planning committee for this educational event have commercial relationships with any entity producing, marketing, re-selling or distributing health care goods and services consumed by or used on patients.

Session date: 
Monday, April 15, 2019 - 8:00am to 5:00pm
Baystate Medical Center
759 Chestnut Street
Springfield, MA 01199
United States
  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 ANCC Contact Hours
  • 1.00 BCIPE Instructional Hours

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