The Betsy Lehman Center is piloting a program to seed the adoption of clinician and staff peer support programs by Massachusetts health care providers, starting with hospitals. Baystate Health has been selected as one of the hospitals to pilot their program. Peer support programs can contribute to a positive patient safety culture -one in which health care institutions encourage transparency about errors and fair treatment of the staff involved. Hospitals as well as other health care organizations that offer support programs for clinicians and staff not only provide essential aid and support to those in need, but convey the important message that safely is institutional priority.
In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.