Objectives

After participating in this educational activity, attendees should be able to:
1|Identify characteristics of an effective charge nurse.
2|Discuss the roles and responsibilities of a charge nurse.
3|Summarize the resources and support available for those in a charge nurse role. 
4|Demonstrate skills useful for frontline leaders, such as conflict resolution and creative problem solving. 
5|Illustrate ways to manage stress and maintain a safe environment. 

Presenter(s):
Felicia Easton, MSN, RN-BC
Clinical Nurse Educator, SW6 & SW7

Tonya Howell, BSN, RN
Nurse Manager, Mass Mutual 6

Arlene Kruzel, MSN, RN, NPD-BC, MEDSURG-BC
Professional Practice Educator, NPPD
Clinical Nurse Educator, Springfield 64000

NameRoleFinancial Relationship DisclosuresDiscussion of
Unlabeled/Unapproved Uses of
Drugs/Devices in Presentation?
Felicia Easton, MSN, RN-BCSpeakerNo relevant relationships with ineligible companies to discloseNo
Tonya Howell, BSN, RNSpeakerNo relevant relationships with ineligible companies to disclose

No

Arlene Kruzel, MSN, RN, NPD-BC, MEDSURG-BCSpeaker, Planner, Course DirectorNo relevant relationships with ineligible companies to discloseNo
Session date: 
04/13/2026 - 1:00pm to 4:00pm EDT
Location: 
Baystate Medical Center
759 Chestnut Street
Chestnut 2 Conference Room
Springfield, MA 01199
United States
See map: Google Maps
Add to calendar: 
  • 3.00 ANCC Contact Hours
  • 3.00 BCIPE Instructional Hours
Please login or register to take this course.