Objectives

After participating in this educational activity, attendees should be able to:

  • Describe key concepts and terminology used in workforce management, productivity, and benchmarking.
  • Explain the relationship between staffing plans, position control, and workforce budgeting processes.
  • Apply workforce management calculations, including FTEs and worked hours per unit of service, to staffing plan development.
  • Differentiate fixed and variable staffing models and their impact on clinical workforce planning.
  • Identify strategies to align clinical, finance, and human resources teams in staffing and budget decision-making.
  • Evaluate staffing tools and data sources used to support staffing plan validation, recruitment prioritization, and operational decision-making.

Presenter(s): 

Kathleen (Kathy) Noone, MBA,BSN, RN 
Vice President, Clinical Business Operations
Baystate Health

Andrea DiRico, MSBA,​
Budget Consultant

NameRoleFinancial Relationship DisclosuresDiscussion of
Unlabeled/Unapproved Uses of
Drugs/Devices in Presentation?
Kathy Noone, MBA, BSN, RNSpeakerNo relevant relationships with ineligible companies to discloseNo
Andrea DiRico, MSBASpeakerNo relevant relationships with ineligible companies to discloseNo
Session date: 
06/17/2026 - 9:00am EDT to 06/18/2026 - 7:30pm EDT
Location: 
Via Zoom
United States
  • 1.50 ANCC Contact Hours
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