• Complete the 4 Compassionate Connections pre-work modules by clicking "take course" below. These modules are a prerequisite to accessing the Live WebEx workshop, and it will take about 1 hour to complete. 
• Modules MUST be completed PRIOR to the time of the live webinar.
• Plan to log on to the live webinar 15 minutes before the start time.

Objectives

After participating in this educational activity, attendees should be able to:

1. Apply the components of the Compassionate Connections model into their daily interactions.
2. Describe the roles of the members of the health care team in their respective responsibilities for quality care.
3. Discuss the Baystate Health Compassionate Connections model.
4. Identify and commits to building on personal strengths.
5. Identify themselves as a caregiver in a clinical or nonclinical role.

Faculty

Charity Brown
Patient Experience Specialist

Shirley Hamill 
Manager, Nursing 

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Faculty Disclosure

The design and content of Baystate Continuing Interprofessional Education ( CE ) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options.  Faculty or planner conflicts of interest are resolved before the educational activity.

None of the members of the faculty and planning committee for this educational event have commercial relationships with any entity producing, marketing, re-selling or distributing health care goods and services consumed by or used on patients.