After participating in this educational activity, attendees should be able to:
1. Understand the importance of how cultural diversity within its multiple identities impacts clinical care and decision making in patients-Diversity as part of the cure & care.
2. Identify the difference between cultural competence and cultural responsiveness; discuss how it is expressed in patient-provider interaction.
3. I'm not bias...learn what it is to show cultural humility and how statements like "I'm not bias" actually impacts the way care is rendered and received by the patients.
4. Review and discuss cultural codes that affect patient provider interaction, i.e. social structure, time orientation, decision making, etc.
5.  Learn unique techniques and resources that can help you become more culturally responsive which will have a positive effect on health inequity and disparities.
6.  Describe the process of data selection for the development of resident education.
7.  Describe the process of using pre-tests and post-test in the structured lecture setting.
8.  Review an example of the "45 minute" resident lecture.
9.  Demonstrate examples of games, apps and interactive teaching styles.
10. Describe multiple strategies for engaging learners.
11. Discuss ways that a visual thinking exercise can be used to explore communication and perspective-taking.


Yemisi Oloruntola-Coates, BA, MA, MAMC
Chief, Diversity & Inclusion
Baystate Medical Center 

Tashanna Myers, MD, FACOG, FACS
Associate Professor
University of Massachusetts Medical School
Division Chief & Medical Director, Gyn/Onc
Baystate Medical Center

Donald Kirton, MD
Assistant Professor
University of Massachusetts Medical School
Residency Program Director, Ob/Gyn
Baystate Medical Center

Laurie Friedman, PhD, CNM
Assistant Professor
University of Massachusetts Medical School
Baystate Midwifery Education Program
Baystate Medical Center




None of the members of the faculty and planning committee for this educational event have commercial relationships with any entity producing, marketing, re-selling or distributing health care goods and services consumed by or used on patients.

Session date: 
01/30/2019 - 12:30pm to 5:00pm EST
Baystate Education Center
361 Whitney Ave.
Holyoke, MA 01040
United States
  • 3.50 AMA PRA Category 1 Credit™
  • 3.50 BCIPE Instructional Hours

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