After participating in this educational activity, attendees should be able to:
1. Apply the components of the Compassionate Connections model into their daily interactions.
2. Describe the roles of the members of the health care team in their respective responsibilities for quality care.
3. Discuss the Baystate Health Compassionate Connections model.
4. Identify and commits to building on personal strengths.
5. Identify themselves as a caregiver in a clinical or nonclinical role.
Denise Schoen, MSN, RN-BC, CPXP
Chief Patient Experience Officer
Spencer Squires, BA/SHRM-CP
Sr. HR Business Partner
Manager, Office of Patient Experience
The design and content of Baystate Continuing Interprofessional Education ( CE ) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options. Faculty or planner conflicts of interest are resolved before the educational activity.
None of the members of the faculty and planning committee for this educational event have commercial relationships with any entity producing, marketing, re-selling or distributing health care goods and services consumed by or used on patients.
- 2.25 AMA PRA Category 1 Credit™
- 2.25 ANCC Contact Hours
- 2.25 BCIPE Instructional Hours