After participating in this educational activity, attendees should be able to:
1. Identify the steep costs of avoiding uncomfortable conversations
2. Describe chair expectations of a division chief
3. Define basic financial terms; e.g. FTE, operating margin, etc.
4. Demonstrate a basic understanding of Value Based Care
5. Identify the process for working with a recruiter to fill a job opening
6. Explain the purpose of performance evaluations
7. Review physician salary benchmarking methodology, including the blend used by Baystate Health
8. Describe the leader's role in change management


Molly Breaseale
Master Facilitator
Fierce, Inc.

Andrew Artenstein, MD
Chief Physician Executive & Chief Academic Officer
President, Baystate Medical Practices
Baystate Health
Regional Executive Dean, Professor of Medicine

Dave Fager, BS
Senior Director of Finance - Hospital Operations
Baystate Health

Paul Gosselin, CPA
Sr. Director, BMP Finance & MPBS
Baystate Health

Pam Snyder
Senior Director, Physician & Advanced Practitioner Recruitment
Baystate Health

Nadrah McKenzie, BS
Human Resource Director, Baystate Medical Practices
Baystate Health

Kristin Morales-Lemieux, BA, MBA
VP Human Resource Operations & Total Rewards
Baystate Health

Lisa Demko, BS, MS, MBOE
VP Operations Excellence
Baystate Health


Faculty Disclosure

The design and content of Baystate Continuing Interprofessional Education ( CE ) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options.  Faculty or planner conflicts of interest are resolved before the educational activity.

None of the members of the faculty and planning committee for this educational event have commercial relationships with any entity producing, marketing, re-selling or distributing health care goods and services consumed by or used on patients.


Session date: 
02/25/2020 - 8:00am EST to 02/26/2020 - 5:00pm EST
The Log Cabin
500 Easthampton Rd.
Holyoke, MA 01040
United States
  • 13.50 AMA PRA Category 1 Credit™

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