After Participating in this event participants will be able to 

1. Explain to others the new processes and work flows related to service line optimization for general surgery.

2. Identify potential trouble areas for new users and education strategies to help partners avoid identified pitfalls.


Nathan Zapka, BSN, RN
Informatics Business Relationship Manager for Surgical Service & Respiratory Therapy
Baystate Health System


Faculty Disclosure

The design and content of Baystate Continuing Interprofessional Education ( CE ) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options.  Faculty or planner conflicts of interest are resolved before the educational activity.

None of the members of the faculty and planning committee for this educational event have commercial relationships with any entity producing, marketing, re-selling or distributing health care goods and services consumed by or used on patients.


Session date: 
03/29/2021 - 12:00pm to 1:00pm EDT
Webinar Live
United States
  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 ANCC Contact Hours
  • 1.00 BCIPE Instructional Hours

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