After participating in this educational activity, attendees should be able to:
1. Discuss role, qualities, and responsibilities of the charge nurse
2. Discuss communication and conflict resolution strategies required of a charge nurse
3. Identify operational resources and tools available to the charge nurse
Michele Johansson, MSN, RN, CNL
Baystate Medical Center
The design and content of Baystate Continuing Interprofessional Education ( CE ) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options. Faculty or planner conflicts of interest are resolved before the educational activity.
None of the members of the faculty and planning committee for this educational event have commercial relationships with any entity producing, marketing, re-selling or distributing health care goods and services consumed by or used on patients.
- 1.00 ANCC Contact Hours
- 1.00 BCIPE Instructional Hours