Audience
The Compassionate Connections Program is a Baystate Initiative for all Baystate Health employees.

Compassionate Connections is Baystate Health's framework for creating caring connections with patients and their families to meet their needs and improve their lives. The Compassionate Connections Workshop will allow team members in all roles (clinical and non-clinical) and at all levels to expand upon Baystate Health's strengths in care-giving and communications.

The Compassionate Connections Workshop is a 1.5-hour live webinar designated for all BH team members.

1. PRIOR to attending the live webinar, participants MUST:

• Complete the 4 Compassionate Connections pre-work modules:
  • They are a pre-requisite to attending the live webinar.
  • It will take approx 1 hour to complete.

2. Plan to log-on to the live webinar 15 minutes before the start time.

Note: The pre-work is tied to the date you registered for the live webinar. If you need to reschedule, you must call 794-5656 and let them know the new date you will be attending.

In order to optimize participation in the Webex portion of this program, you may want to call in from a laptop with a webcam, or phone app if you do not have a webcam on your computer/laptop.

Accreditation Statement
In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.