After participating in this educational activity, attendees should be able to:
1|Identify triggers to anxiety and agitation and strategies to de-escalate agitated behaviors in the brain injured population.
2|Describe two validated tools to enhance assessment and understand root cause of agitation events.
3|Discuss the impact of substantive de-escalation training coupled with tangible process change on patient care and staff satisfaction in caring for this complex population.

Allison Kostrzewa, MSN, RN, CNRN, HNB-BC, CCAP
Christine Callahan, MS, RN
Faculty Disclosure

The design and content of Baystate Continuing Interprofessional Education (CE) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options. Any relevant financial relationships are mitigated prior to the educational activity.

None of the planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. 


Accreditation Statement
In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. 

Baystate Continuing Interprofessional Education designates this live activity for a maximum of 1.0 contact hour(s).  Nurses should only claim the credit commensurate with the extent of their participation in the activity.


Session date: 
09/07/2022 - 12:00pm to 1:00pm EDT
Baystate Medical Center
759 Chestnut St
Springfield, MA 01199
United States
  • 1.00 ANCC Contact Hours
  • 1.00 BCIPE Instructional Hours

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