Objectives

After participating in this educational activity, attendees should be able to:
1. Describe characteristics of effective feedback and review barriers associated with this
2. Review key principles of coaching as it applies to medical education
3. Discuss methods for recognizing and reacting to microaggressions in the workplace
4. Summarize personal and service-based action plans for improving methods of feedback delivery and evaluation completion

Faculty

Neal Seymour, MD
Professor of Surgery, UMass Chan Medical School-Baystate
Residency Program Director, Baystate Medical Center 

David Tashjian, MD
Assistant Professor of Surgery, UMass Chan Medical School-Baystate
Associate Residency Program Director, Baystate Medical Center 

Gladys Fernandez, MD
Assistant Professor of Surgery, UMass Chan Medical School-Baystate
Assistant Residency Program Director, Baystate Medical Center 

Jacqueline Wu, MD
Associate Professor of Surgery, UMass Chan-Baystate

Faculty Disclosure

The design and content of Baystate Continuing Interprofessional Education (CE) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options. Any relevant financial relationships are mitigated prior to the educational activity.

None of the planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. 

Accreditation Statement
In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. 

Physicians
Baystate Continuing Interprofessional Education designates this live activity for a maximum of 1 AMA PRA Category 1 Credit(s)^TM.  Physicians should only claim the credit commensurate with the extent of their participation in the activity.