After participating in this educational activity, attendees should be able to:
1|Identify the right way to problem solve (RCA is the right way to problem solve).
2|Introduce the principles of RCA
3|Introduce two RCA tools.
4|Share tips and traps of RCA
Manager, Operations Excellence/Quality & Safety Department
The design and content of Baystate Continuing Interprofessional Education (CE) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options. Any relevant financial relationships are mitigated prior to the educational activity.
None of the planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Baystate Continuing Interprofessional Education designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)TM. Physicians should only claim the credit commensurate with the extent of their participation in the activity.
Baystate Continuing Interprofessional Education designates this live activity for a maximum of 1.0 contact hour(s). Nurses should only claim the credit commensurate with the extent of their participation in the activity.
Social Workers (ASWB)
Association of Social Work Boards (ASWB) Approved Continuing Education (ACE Program)
As a Jointly Accredited Organization, Baystate Health is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organization, not individual courses are approved under this program.
Baystate maintains responsibility for this course. Social workers completing this course receive 1.0 continuing education credit(s).
This activity was planned by and for the healthcare team and learners will receive 1.0 Interprofessional Continuing Education (IPCE) credit for learning and change.
- 1.00 AMA PRA Category 1 Credit™
- 1.00 ANCC Contact Hours
- 1.00 ASWB Continuing Education Credit(s)
- 1.00 IPCE Credit Hour(s)