In this session of Schwartz Rounds, we will be exploring the increasing levels of violence towards employees that has been occurring across Baystate Health.  The interprofessional panelists representing nursing, administrative leadership, and security will share their perspectives on workplace violence with a focus on compassionate care, patient and provider wellness, and collaborative teamwork.  Topics to be discussed include: the impact of workplace violence on our employees, de-escalation training, and partnering with security officers to keep patients and staff safe.  During this interactive session, audience members will be invited to share their experiences and perspectives.



After participating in this educational activity, attendees should be able to:
1| Describe the increase in workplace violence in healthcare nationally and at Baystate Health

2| Discuss the impact of workplace violence on emergency room staff

3| Review resources at Baystate for de-escalation training and assistance during workplace violence events

4|Discuss methods for clinical staff and safety/security officers to collaborate effectively in the face of workplace threats to safety and well-being


Harry Hoar, MD
Assistant Professor
UMASS Chan Medical School - Baystate
Pediatric Hospitalist
Baystate Health


Faculty Disclosure

The design and content of Baystate Continuing Inter-professional Education (CE) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options. Any relevant financial relationships are mitigated prior to the educational activity.

None of the planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.                                                                              

Accreditation Statement
In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. 

Baystate Continuing Inter-professional Education designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)TM.  Physicians should only claim the credit commensurate with the extent of their participation in the activity.

Baystate Continuing Interprofessional Education designates this live activity for a maximum of 1.0 contact hour(s).  Nurses should only claim the credit commensurate with the extent of their participation in the activity.

This activity was planned by and for the healthcare team and learners will receive 1.0 Interprofessional Continuing Education (IPCE) credit for learning and change.

Session date: 
03/13/2023 - 12:00pm to 1:00pm EDT
United States
  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 ANCC Contact Hours
  • 1.00 IPCE Credit Hour(s)

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