Series date: 
01/11/2023 - 8:00am EST to 12/31/2023 - 12:00pm EST

Problem solving with PDCA is a scientific evidence-based continuous improvement methodology that is supported and endorsed by all levels of BH leadership. Problem solving with PDCA helps us to learn and apply a standard and proven problem-solving approach by discussing the application of PDCA with basic standard tools​. It identifies each member’s role in the problem-solving process. It allows for learning and practicing key problem-solving tools​, and establishes the role of the leader in problem-solving

Accreditation Statement
In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. 

This activity was planned by and for the healthcare team.



This course is designed for all area staff members participating in the Daily Management System (RNs, MDs, PAs, PharmDs, APRNs, Social Workers, Case Managers, MAs)

Series location: 
Baystate Medical Center
759 Chestnut Street
Springfield, MA 01199
United States


Session Date
Problem Solving with PDCA 09/07/2023 - 1:00pm to 5:00pm EDT
Problem Solving with PDCA *For Noble Hospital* 09/15/2023 - 8:00am to 12:00pm EDT
Problem Solving with PDCA 10/05/2023 - 1:00pm to 5:00pm EDT
Problem Solving with PDCA 11/01/2023 - 8:00am to 12:00pm EDT
Problem Solving with PDCA 12/05/2023 - 9:00am to 1:00pm EST
Problem Solving with PDCA *BFMC 12/06/2023 - 9:30am to 1:30pm EST