After participating in this educational activity, attendees should be able to

  1. 1| Describe characteristics of a high reliability organization
  2. 2| Discuss at least one best practice for increasing employee engagement.
  3. 3| Discuss one outcome related to the restructure of the nursing education department
  4. 4| Discuss how nursing research, professional practice and nursing outcomes impact the Magnet journey.


Joanne O. Miller, DNP, RN, NEA-BC

Chief Nurse Executive Baystate Health

Chief Nursing Officer Baystate Medical Center


Kaitlyn Patrick MSN, RN, CNL

Program Director, Magnet & Nursing Outcomes Improvement

Baystate Medical Center


Faculty Disclosure

The design and content of Baystate Continuing Interprofessional Education (CE) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options. Any relevant financial relationships are mitigated prior to the educational activity.

None of the planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.                                                                              

Accreditation Statement
In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. 

Baystate Continuing Interprofessional Education designates this live activity for a maximum of 1.0 contact hour(s).  Nurses should only claim the credit commensurate with the extent of their participation in the activity.


Session date: 
12/06/2023 - 12:00pm to 1:00pm EST
Baystate Medical Center
759 Chestnut St
Springfield, MA 01199
United States
  • 1.00 ANCC Contact Hours
  • 1.00 BCIPE Instructional Hours

Please login or register to take this course.