In this session, the panelists will discuss the unique challenges to taking care of the health needs of the unhoused in Springfield. The presentation will describe the Health Services for the Homeless program and illustrate some compassionate examples

Objectives

After participating in this educational activity, attendees should be able to:
1|Describe successful model for healthcare for the unhoused in Springfield.
2|Explain unique challenges of taking care of the unhoused.
3|Illustrate examples of compassionate care for this vulnerable population.
4|Identify ways to increase compassionate communication with the unhoused.

Faculty

Reva Kleppel, MSW, MPH
Clinical Research Manager
Instructor of Medicine, UMass Chan Medical School – Baystate

Panelists: 

Andrew Balder, M.D. 
Department of Medicine 
Baystate Medical Center

Mollie M. Sullivan, M.Ed, LMHC 
Licensed Mental Health Counselor
Mercy Medical Center _ Health Care for the Homeless

Katelyn Wrzesinski BSN, RN
Staff Nurse Health Care for the Homeless
Trinity Health of New England-Community Health Department

Holle Garvey PMH NP-BC, FNP-BC 
Psychiatric Mental Health Nurse Practitioner, CSO
Mercy Medical Center-Community Health Department

Faculty Disclosure

The design and content of Baystate Continuing Interprofessional Education (CE) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options. Any relevant financial relationships are mitigated prior to the educational activity.

None of the planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. 

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Accreditation Statement
In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. 

Physicians
Baystate Continuing Interprofessional Education designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)^TM.  Physicians should only claim the credit commensurate with the extent of their participation in the activity.

Nurses
Baystate Continuing Interprofessional Education designates this live activity for a maximum of 1.0 contact hour(s).  Nurses should only claim the credit commensurate with the extent of their participation in the activity.

Risk Management
This activity meets the criteria for risk management study.  1.0 hours are appropriate for risk management study.

This activity was planned by and for the healthcare team and learners will receive 1.0 Interprofessional Continuing Education (IPCE) credit for learning and change.