For more information or questions, contact Anne Drummey via email at


After participating in this educational activity, attendees should be able to:
1|Define Flow Management Tools, Techniques & Principles (Pull System & Kanban, Batch Size Reduction or Single Piece of Flow, Just in Time (JIT), Reducing Setup Time/Change Over Time, Area Layout and/or POUS, Spaghetti Diagram)
2|Apply the 5S tool (Sort Out, Set in Order, Shine, Standardize, and Sustain)
3|Apply standardization


Ghassan Saleh
Manager, Operations Excellence
Baystate Health 



Accreditation Statement
In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. 

Baystate Continuing Interprofessional Education designates this live activity for a maximum of 2.0 AMA PRA Category 1 Credit(s)TM.  Physicians should only claim the credit commensurate with the extent of their participation in the activity.

Session date: 
06/12/2024 - 12:00pm to 2:30pm EDT
Baystate Health Education Center
361 Whitney Ave
Holyoke, MA 01040
United States
  • 2.00 AMA PRA Category 1 Credit™

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