Target audience: Newly licensed registered nurses

For more information, contact Julie Racicot via email at


After participating in this educational activity, attendees should be able to:
1| Integrate documentation strategies to help reduce documentation risk
2| State two types of communication and two influences of communication
3| Recognize two signs of the deteriorating patient
4| Explain two roles of the patient safety department
5| Describe two benefits of the BH peer support program
6| Participate in the Daily Management System


Sarah Freeman, MBA, BSN, RN-BC
Nurse Manager, Transition to Practice Baystate Health Nurse Residency & ANP Programs
Baystate Medical Center 

Paula Brooks, DNP, FNP-BC, MBA, RNFA
Director Advanced Practice Providers
Baystate Health

Daryl Mucci, RN
Rapid Response Team RN
Baystate Medical Center

Jennifer Duquette, MSN, RN, CMRN
Nurse Educator, Nursing Outcomes & Improvement
Baystate Medical Center

Joanne Miller, DNP, RN, NEA-BC
Chief Nurse Executive Baystate Health
Chief Nursing Office Baystate Medical Center

Faculty Disclosure

The design and content of Baystate Continuing Interprofessional Education (CE) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options. Any relevant financial relationships are mitigated prior to the educational activity.

None of the planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. 


Accreditation Statement
In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. 

Baystate Continuing Interprofessional Education designates this live activity for a maximum of 2.75 contact hour(s).
Nurses should only claim the credit commensurate with the extent of their participation in the activity.

Session date: 
06/11/2024 - 9:00am to 1:00pm EDT
Baystate Medical Center / Zoom
759 Chestnut St.
Springfield, MA 01199
United States
  • 2.75 ANCC Contact Hours

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