Target audience: Newly licensed registered nurses

For more information, contact Julie Racicot via email at


After participating in this educational activity, attendees should be able to:

1| Interpret and understand the expectations and outcomes of the Baystate Health Nurse Residency Program.

2| Practice stress management techniques in the workplace to manage stress.

3| Explain the functionality, usability, and directionality of the interpreter services and their modalities.                                               

4| Perform the ‘M’ Technique.®

5| Summarize two benefits of participation in a listening circle.


Sarah Freeman, MBA, BSN, RN-BC
Manager, BH Nurse Residency & Transition to Practice Programs
Baystate Medical Center

Cidalia Vital, PhD, RN, CNL, CRRN
Program Director, Nursing Research, Holistic Nursing, & Inpatient Wound/Ostomy Team
Baystate Medical Center

Julie Racicot, MSN,RN, NPD-BC, CCRN
Nurse Educator, BH Nurse Residency Program
Baystate Medical Center

Connie Blake, EdD, MSN, HNB-BC, RNC-OB
Nurse Educator, Nursing Outcomes Improvement
Baystate Medical Center

Faculty Disclosure

The design and content of Baystate Continuing Interprofessional Education (CE) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options. Any relevant financial relationships are mitigated prior to the educational activity.

None of the planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. 


Accreditation Statement
In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. 

Baystate Continuing Interprofessional Education designates this live activity for a maximum of 3.5 contact hour(s).
Nurses should only claim the credit commensurate with the extent of their participation in the activity.

Session date: 
05/21/2024 - 9:00am to 1:00pm EDT
Baystate Medical Center Mass Mutual 4 Conference Room
759 Chestnut St.
Springfield, MA 01199
United States
  • 3.50 ANCC Contact Hours

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