Objectives

After participating in this educational activity, attendees should be able to:
1. Describe the roles of the members of the healthcare team in their respective responsibilities for quality care.
2. Identify the major consequences of burnout (including patient safety and satisfaction).
3. Describe the Joys and Pebbles of our BFMC colleagues.
4. Collaborate with unit staff to identify Pebbles.
5. Recognize the approach Baystate is taking to increase Joy in Work.

Faculty

Marcia VanVleet, MD
Physician
Department of Pediatrics
Baystate Franklin Medical Center 

None of the members of the faculty and planning committee for this educational event have commercial relationships with any entity producing, marketing, re-selling or distributing health care goods and services consumed by or used on patients.