Objectives

1. Apply the components of the Compassionate Connections model into their daily interactions.
2. Describe the roles of the members of the health care team in their respective responsibilities for quality care.
3. Discuss the Baystate Health Compassionate Connections model.
4.  Identify and commits to building on personal strengths.
5.  Identify themselves as a caregiver in a clinical or nonclinical role.

Faculty

Shannon Levesque, MBA, SPHR, SHRM-SCP
Senior Director Talent Acquisition, Baystate Health Systems

Lynn Boucher, BA
Senior Engagement Coordinator, Baystate Health Systems

Faculty Disclosure

None of the faculty or members of the planning committee have commercial relationships with any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients.

Session date: 
Wednesday, November 7, 2018 - 10:00am to 2:00pm
Location: 
Mass Mutual 4 Conference
759 Chestnut Street
Springfield, MA 01199
United States
  • 3.75 AMA PRA Category 1 Credit™
  • 3.75 ANCC Contact Hours
  • 3.75 BCIPE Instructional Hours

There are no more spaces available for this course.