Objectives

1. Apply the components of the Compassionate Connections model into their daily interactions.
2. Describe the roles of the members of the health care team in their respective responsibilities for quality care.
3. Discuss the Baystate Health Compassionate Connections model.
4.  Identify and commits to building on personal strengths.
5.  Identify themselves as a caregiver in a clinical or nonclinical role.

Faculty

Mary Ann Westcott , RN, BSN
Nurse Manager, Baystate Children's Hospital, Baystate Medical Center

Fredia DeGray
Director, Patient Registration, Baystate Health Systems

Faculty Disclosure

None of the faculty or members of the planning committee have commercial relationships with any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients.

Session date: 
Wednesday, September 5, 2018 - 10:00am to 2:00pm
Location: 
Whitney Avenue Conference Room
361 Whitney Avenue
Holyoke, MA 01040
United States
  • 3.75 AMA PRA Category 1 Credit™
  • 3.75 ANCC Contact Hours
  • 3.75 BCIPE Instructional Hours

Please login or register to take this course.