Objectives

1. Apply the components of the Compassionate Connections model into their daily interactions.
2. Describe the roles of the members of the health care team in their respective responsibilities for quality care.
3. Discuss the Baystate Health Compassionate Connections model.
4.  Identify and commits to building on personal strengths.
5.  Identify themselves as a caregiver in a clinical or nonclinical role.

Faculty

Nancy Shendell-Falik, RN, MA
President, Baystate Medical Center, Senior Vice President Hospital Operations, Baystate Health

Nadrah McKenzie, BA
Human Resource Director, Baystate Health

 

Faculty Disclosure

None of the faculty or members of the planning committee have commercial relationships with any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients.

 

 

 

 

Session date: 
Friday, September 14, 2018 - 12:00pm to 4:00pm
Location: 
Mass Mutual 4 Conference
759 Chestnut Street
Springfield, MA 01199
United States
  • 3.75 AMA PRA Category 1 Credit™
  • 3.75 ANCC Contact Hours
  • 3.75 BCIPE Instructional Hours

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