Objectives

After participating in this educational activity, attendees should be able to:
1|Identify characteristics of an effective charge nurse.
2|Discuss the roles and responsibilities of a charge nurse.
3|Summarize the resources and support available for those in a charge nurse role. 
4|Demonstrate skills useful for frontline leaders, such as conflict resolution and creative problem solving. 
5|Illustrate ways to manage stress and maintain a safe environment. 

Presenter(s):
Felicia Easton, RN
Clinical Nurse Educator, SW 6&7
Baystate Medical Center 

Marsha Chappel Callahan, RN
Clinical Nurse Educator, Heart & Vascular
Baystate Medical Center  

NameRoleFinancial Relationship DisclosuresDiscussion of
Unlabeled/Unapproved Uses of
Drugs/Devices in Presentation?
Marsha Chappel Callahan, MSN, RN, CCRN, HN-BCSpeakerNo relevant relationships with ineligible companies to discloseNo
Felicia Easton, MSN, RN-BCSpeakerNo relevant relationships with ineligible companies to discloseNo
Session date: 
10/13/2025 - 1:00pm to 4:00pm EDT
Location: 
Baystate Medical Center
759 Chestnut Street
Chestnut 2 Conference Room
Springfield, MA 01199
United States
See map: Google Maps
Add to calendar: 
  • 3.00 ANCC Contact Hours
  • 3.00 BCIPE Instructional Hours
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