Objectives

After participating in this educational activity, attendees should be able to:

1| Describe why financial knowledge matters
2| Explain how to interpret financial statements
3| Review how to analyze and explain variances
4| Examine how budgets are built
5| Discuss factors that impact payment
6| Describe value-based care and payments
7| Compare dynamics: hospital vs. professional practice
8| Review revenue cycle operations at a high level
9| Discuss current Baystate Health revenue cycle initiatives
10| Discuss the key theories of team dynamics
11| Describe Kotter's Principles of Change
12| Apply change management strategies

Presenter(s): 

Katharyn Pacheco
Director of Finance, Baystate Medical Practices
Paul Gosselin
Senior Director, Finance, Baystate Health
Lindsay Knox
Vice President, Revenue Cycle, Huron/Baystate Health
Raquel Belforti, DO, MS
Associate Dean of Education, UMass Chan Medical School-Baystate

NameRoleFinancial Relationship DisclosuresDiscussion of
Unlabeled/Unapproved Uses of
Drugs/Devices in Presentation?
Paul GosselinSpeakerNo relevant relationships with ineligible companies to discloseNot Applicable
Katharyn PachecoSpeakerNo relevant relationships with ineligible companies to discloseNot Applicable
Lindsay KnoxSpeaker No relevant relationships with ineligible companies to discloseNot Applicable
Raquel Belforti, DO, MSSpeakerNo relevant relationships with ineligible companies to discloseNot Applicable

  

Session date: 
04/10/2026 - 8:00am to 3:00pm EDT
Location: 
Baystate Medical Center/UMass Chan - Baystate
3601 Main Street
3rd Floor
Springfield, MA 01199
United States
  • 5.00 AMA PRA Category 1 Credit™
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