Objectives

After participating in this educational activity, attendees should be able to:

1. Describe Baystate’s Clinical Reasoning Academy 
2. Describe the Diagnostic Process and where/how the process can break down leading to diagnostic errors
3. Describe how cognitive biases and premature closure lead to diagnostic errors
4. Identify the members of the diagnostic team 
5. Demonstrate collaborative team-based diagnostic reasoning 
6. Discuss the impact of missed and delayed diagnoses on patients and families
7. Discuss diagnostic uncertainty and how to communicate uncertainty to patients and families 
8. Describe methods to effectively engage patients and families in the diagnostic process 

Faculty

Harry Hoar, MD
Internal Medicine & Pediatric Hospitalist
Assistant Professor
Medical Director, Quality Assurance
Director, Clinical Reasoning Education
University of Massachusetts Chan Medical School- Baystate
Baystate Medical Center

Helene Epstein
Writer, Author, Advocate

Faculty Disclosure

The design and content of Baystate Continuing Interprofessional Education (CE) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options. Any relevant financial relationships are mitigated prior to the educational activity.

None of the other planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. 

Accreditation Statement
In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. 

Physicians
Baystate Continuing Interprofessional Education designates this live activity for a maximum of 4.0 AMA PRA Category 1 Credit(s)^TM.  Physicians should only claim the credit commensurate with the extent of their participation in the activity.

Nurses
Baystate Continuing Interprofessional Education designates this live activity for a maximum of 4.0 contact hour(s).  Nurses should only claim the credit commensurate with the extent of their participation in the activity.

This activity was planned by and for the healthcare team and learners will receive 4.0 Interprofessional Continuing Education (IPCE) credit for learning and change.