Objectives

After participating in this educational activity, attendees should be able to:
1| Describe two documentation strategies to help reduce documentation risk
2| State two types of communication and two influences of communication
3| Identify two signs of the deteriorating patient
4| List two roles of the patient safety department
5| Name two benefits of the BH peer support program
6| Summarize the tiers of the Daily Management System

Faculty

Nabi Mohamed, BSN, RN
Clinical Risk Manager
Baystate Medical Center 

Paula Brooks, DNP, FNP-BC, MBA, RNFA
Director Advanced Practice Providers
Baystate Health

Darryl Mucci, RN
Rapid Response Team RN
Baystate Medical Center

Jennifer Duquette, MSN, RN, CMRN
Patient Safety Specialist
Baystate Medical Center

Joanne Miller, DNP, RN, NEA-BC
Chief Nurse Executive Baystate Health
Chief Nursing Office Baystate Medical Center

Faculty Disclosure

The design and content of Baystate Continuing Interprofessional Education (CE) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options. Any relevant financial relationships are mitigated prior to the educational activity.

None of the planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.                                                                          

Accreditation Statement
In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. 

Nurses
Baystate Continuing Interprofessional Education designates this live activity for a maximum of 3.5 contact hour(s).  Nurses should only claim the credit commensurate with the extent of their participation in the activity.