Objectives

After participating in this educational activity, attendees should be able to:
1|Identify characteristics of an effective charge nurse.
2|Discuss the roles and responsibilities of a charge nurse.
3|Summarize the resources and support available for those in a charge nurse role. 
4|Demonstrate skills useful for frontline leaders, such as conflict resolution and creative problem solving. 
5|Illustrate ways to manage stress and maintain a safe environment. 

Presenter(s):

Marsha Chappel Callahan, RN
Clinical Nurse Educator, Heart and Vascular
Baystate Medical Center  

Arlene Kruzel, RN
Nursing Professional Practice Educator, Nursing Professional Practice Program
Nurse Educator, Springfield 6400
Baystate Medical Center 

NameRoleFinancial Relationship DisclosuresDiscussion of
Unlabeled/Unapproved Uses of
Drugs/Devices in Presentation?
Marsha Chappel Callahan, MSN, RN, CCRNSpeakerNo relevant relationships with ineligible companies to discloseNo
Arlene Kruzel, MSN, RN, NPD-BC, MEDSURG-BCPlanner/SpeakerNo relevant relationships with ineligible companies to discloseNo
Session date: 
07/14/2025 - 8:00am to 11:00am EDT
Location: 
Baystate Medical Center
759 Chestnut Street
Chestnut 2 Conference Room
Springfield, MA 01199
United States
See map: Google Maps
Add to calendar: 
  • 3.00 ANCC Contact Hours
  • 3.00 BCIPE Instructional Hours
Please login or register to take this course.