Objectives

After participating in this educational activity, attendees should be able to:

1| Describe the attributes of a Just Culture
2| List behavior-driven responses to human error
3| Apply Just Culture principles to healthcare scenarios
4| Discuss the contrast between reactive, short-term decision-making ("checkers") and proactive, long-term strategic planning ("chess")
5| Describe real-world examples that demonstrate how these principles can be applied to leadership in healthcare
6| Identify current situations where reactive decisions ("Checkers") are being made and consider how a more strategic approach ("Chess") could be used instead

Presenter(s): 
Yvonne Cheung, MD, MPH, MBA
Chief Medical Officer, Baystate Health

Seth Gemme, MD
Chair, Department of Emergency Medicine, Baystate Health and UMass Chan Medical School - Baystate
Associate Professor of Emergency Medicine, UMass Chan Medical School - Baystate