After participating in this educational activity, attendees should be able to:
1. Define the second victim phenomenon.

2.Describe some events that could evoke a second victim response.

3. Explain the Baystate Peer Support System.


Jessica Rodriguez, BSN, CMSRN*

Melissa T Wozniak, BSN, RN-BC*

Baystate Medical Center 

None of the members of the faculty and planning committee for this educational event have commercial relationships with any entity producing, marketing, re-selling or distributing health care goods and services consumed by or used on patients.

Session date: 
09/05/2018 - 12:00pm to 1:00pm EDT
Baystate Medical Center
759 Chestnut Street
Springfield, MA 01199
United States
  • 1.00 ANCC Contact Hours
  • 1.00 BCIPE Instructional Hours

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