Objectives

After participating in this educational activity, attendees should be able to:
1. Describe the roles of the members of the healthcare team in their respective responsibilities for quality care.
2. Define Second Victim Phenomenon.
3. Explain Baystate Peer Support System.

Faculty

Melissa T.Wozniak, BSN, RN-BC

Jessica Rodriguez, BSN, CMSRN

None of the members of the faculty and planning committee for this educational event have commercial relationships with any entity producing, marketing, re-selling or distributing health care goods and services consumed by or used on patients.