Objectives

After participating in this educational activity, attendees should be able to:
1. Locate resources for emergency situations
2. Fill out forms for employee injury
3. Discuss techniques for conflict resolution.

Faculty

Shelley McAvoy, MSN, RN-BC
Nurse
Baystate Medical Center

Susan R. Sweeney, MSN, RNC-nic
Nurse
Baystate Medical Center

Faculty Disclosure
None of the members of the faculty and planning committee for this educational event have commercial relationships with any entity producing, marketing, re-selling or distributing health care goods and services consumed by or used on patients.