After participating in this educational activity, attendees should be able to:
1. Locate resources for emergency situations
2. Fill out forms for employee injury
3. Discuss techniques for conflict resolution.


Shelley McAvoy, MSN, RN-BC
Baystate Medical Center

Susan R. Sweeney, MSN, RNC-nic
Baystate Medical Center


Faculty Disclosure
None of the members of the faculty and planning committee for this educational event have commercial relationships with any entity producing, marketing, re-selling or distributing health care goods and services consumed by or used on patients.

Session date: 
06/19/2019 - 8:00am to 10:00am EDT
Baystate Medical Center
759 Chestnut Street
Springfield, MA 01199
United States
  • 2.00 ANCC Contact Hours

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