Series date: 
Wednesday, January 1, 2020 - 8:00am to Thursday, December 31, 2020 - 11:00am

The Compassionate Connections workshop is designed for all BH team members.

There are four (4) Pre-work modules that must be completed prior to accessing the Live WebEx workshop. The Prework modules take about 1 hour to complete.”

In order to optimize participation in the Webex portion of this program, you may want to call in from a laptop with a webcam, or phone app if you do not have a webcam on your computer/laptop.

Compassionate Connections is our new framework for creating caring connections with patients and their families to meet their needs and improve their lives.  The Compassionate Connections workshop will allow team members in all roles (clinical and non-clinical) and at all levels to expand upon Baystate Health's strengths in care giving and communications. 

Accreditation Statement
In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. 

See individual sessions for maximum credit.

Series location: 


Session Datesort descending
Compassionate Connections 09/23/20 09/23/2020 - 9:00am to 10:30am
Compassionate Connections 09/30/20 09/30/2020 - 8:00am to 9:30am
Compassionate Connections 10/06/20 10/06/2020 - 12:30pm to 3:30pm
Compassionate Connections 10/08/20 10/08/2020 - 1:00pm to 4:00pm
Compassionate Connections 10/14/20 10/14/2020 - 8:00am to 11:00am
CANCELED: Compassionate Connections 10/19/20 10/19/2020 - 9:00am to 12:00pm
CANCELED: Compassionate Connections 10/21/20 10/21/2020 - 1:00pm to 4:00pm
Compassionate Connections 10/28/20 10/28/2020 - 8:00am to 11:00am
Compassionate Connections 11/03/20 11/03/2020 - 12:30pm to 3:30pm
Compassionate Connections 11/05/20 11/05/2020 - 1:00pm to 4:00pm