Series date: 
01/01/2020 - 7:00am EST to 12/31/2020 - 8:00am EST

These will be a video presentation. In order to optimize participation you may want to call in from a laptop with a webcam, or phone app if you do not have a webcam on your computer/laptop.

During a pandemic response, healthcare workers are at risk for emotional distress which is a function of the unique challenges of the role (not the individuals in the role!).

Pandemic Response Resiliency
A series of live group webinar sessions for frontline and patient-facing team members and work teams has been developed to provide added support during these difficult times.  The meetings are designed to increase awareness and understanding of the emotional distress that arises during times of crisis and provide techniques to promote resiliency.

Goal:  The goal of this educational program is to provide Baystate team members with a programmatic resource and support in order to increase awareness of emotional distress that arises during times of crisis as well as provide techniques to promote resiliency.

Skills for Resilience and Recovery
The skills needed for building resilience and recovery can change after the immediate aftermath of a pandemic response has passed. This program is designed to reduce distress, identify existing coping skills, improve functioning, and potentially lower the need for formal mental health treatment.

Resilience is an ability that can be strengthened through the implementation of skills and strategies in the weeks, months and years after an adverse event has occurred. Participants will be taught a variety skills in order to develop an action plan to move forward and accelerate recovery while also increasing self-competence.

Goal: The goal of this educational program is to provide Baystate team members with practical skills to systematically solve problems which can in turn help individuals address problems more effectively, regain a sense of control, and increase their self-efficacy.

Cultivating Resilience: Coping with Grief and Bereavement During COVID-19
The COVID-19 epidemic has lead us to experience significant and cumulative loss. From our own personal loss, to mourning the loss of patients, and mourning our sense of normalcy, we are experiencing ongoing individual and collective grief.  The disruptions to our everyday routines can contribute to a sense of uncertainty and powerlessness. Further, our coping resources are under constant strain making it more challenging to cope with loss and bereavement through our traditional rituals and social supports. Thus, it is important to acknowledge our grief, learn ways to adapt and manage it, as well as make meaning from our experiences.

Goal: The goal of this educational program is to increase Baystate team members’ awareness of the various forms of grief and bereavement that may occur both personally and professionally during a pandemic. Participants will learn ways to cope and process their grief by increasing compassion satisfaction, creating meaning, honoring those lost, and engaging in new social supports.

Accreditation Statement
In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. 

Series location: