Objectives

After participating in this educational activity, attendees should be able to:
1|Identify characteristics of an effective charge nurse.
2|Discuss the roles and responsibilities of a charge nurse.
3|Summarize the resources and support available for those in a charge nurse role. 
4|Demonstrate skills useful for frontline leaders, such as conflict resolution and creative problem solving. 
5|Illustrate ways to manage stress and maintain a safe environment. 

Presenter(s):

Karen LaFrance, RN
D6B Clinical Nurse Educator
Baystate Medical Center  

Heather Clark, RN
Manager, Nursing Professional Practice Program
Baystate Medical Center 

NameRoleFinancial Relationship DisclosuresDiscussion of
Unlabeled/Unapproved Uses of
Drugs/Devices in Presentation?
Karen LaFrance, MSN, RN, CV-BC, PCCNSpeakerNo relevant relationships with ineligible companies to discloseNo
Heather Clark, MSN, RN, CV-BCSpeakerNo relevant relationships with ineligible companies to discloseNo
Session date: 
03/10/2025 - 8:00am to 11:00am EDT
Location: 
Baystate Medical Center
759 Chestnut Street
Chestnut 2 Conference Room
Springfield, MA 01199
United States
See map: Google Maps
Add to calendar: 
  • 3.00 ANCC Contact Hours
  • 3.00 BCIPE Instructional Hours

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