Objectives

After participating in this educational activity, attendees should be able to:

  1. Describe the benefits of structured tiered huddles and daily management systems.
  2. Explain the purpose and importance of “look back” and “look ahead” processes.
  3. Demonstrate how to lead a departmental safety huddle.

Presenter(s): 

Gregory B. Prentiss, CAPT, US Navy, Retired, MS in Business
Press Ganey

Dana N. Taylor, BA, MHA, CPHRM, CPPS
Press Ganey

NameRoleFinancial Relationship DisclosuresDiscussion of
Unlabeled/Unapproved Uses of
Drugs/Devices in Presentation?
Gregory B. PrentissSpeakerNo relevant relationships with ineligible companies to discloseNo
Dana N. TaylorSpeakerNo relevant relationships with ineligible companies to discloseNo

Content was developed based on Baystate’s identified needs and reviewed to ensure independence. Press Ganey faculty were selected to deliver the education, and Baystate maintained full control over content and planning.

Session date: 
08/25/2026 - 7:00am EDT to 08/26/2026 - 5:00pm EDT
Location: 
Baystate Education Center
361 Whitney Ave
Holyoke, MA 01040
United States
  • 2.00 AMA PRA Category 1 Credit™
  • 2.00 ANCC Contact Hours
  • 2.00 IPCE Credit Hour(s)
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