Emotional Intelligence Skill-Building as a Physician Lifeline

Overview

Dr. William B. and Gertrude F. Coen Lecture

Dr. William B. and Gertrude F. Coen Lecture honors Baystate Health physician William B. Coen, MD, his wife Gertrude, and their belief in the importance of working compassionately with patients and their families. William B. Coen was a physician who worked at Wesson Memorial Hospital and participated in the merger of the Wesson and Springfield Hospitals. His relationship with Baystate was multifaceted. He exemplified the old-fashioned ethic of how doctors dealt with patients, and when he became a patient himself, he was shocked by what he witnessed and experienced from physicians and how they behaved with patients. This lecture gave them an opportunity to fund an educational program that helps impart such skills and the value of working compassionately with the patient and their family. This specially named grand rounds lecture supports the education of medical students, interns, residents, physicians, and other team members to improve patient relations and communication.

Learning Objectives

After participating in this educational activity, attendees should be able to:
1| Compare the behaviorally-based checklist approach and an emotional intelligence skill-building approach to learning patient encounter management.
2| Demonstrate the advantages of emotional intelligence skill-building in improving physician experience and protecting against burnout.
3| Propose ways in which emotional intelligence skill-building can be incorporated into existing practices and expanded curriculum.

Course summary
Available credit: 
  • 1.00 AAPA Category 1 CME credit
    Baystate Health has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 1.00 AAPA Category 1 CME credits. PA’s should only claim credit commensurate with the extent of their participation.
  • 1.00 ACPE Contact Hours
  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 ANCC Contact Hours
  • 1.00 IPCE Credit Hour(s)
Course opens: 
03/12/2025
Course expires: 
03/11/2026
Part of: 
2025 Medical Grand Rounds - ENDURING

Faculty

Presenter(s): 

Aubry N. Koehler, PhD, LMFT 
Assistant Professor & Associate Director of Behavioral Science Education
Wake Forest University School of Medicine, Wake Forest Baptist Health
Couple and family Therapist, Love Better, PLLC

NameRoleFinancial Relationship DisclosuresDiscussion of
Unlabeled/Unapproved Uses of
Drugs/Devices in Presentation?

Aubry N. Koehler, PhD, LMFT  

Speaker No relevant relationships with ineligible companies to discloseNo

Faculty Disclosure

The design and content of Baystate Continuing Interprofessional Education (CE) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options. Any relevant financial relationships are mitigated prior to the educational activity.

None of the planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

 

Accreditation

In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

 

 

Physicians
Baystate Continuing Interprofessional Education designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)TM.  Physicians should only claim the credit commensurate with the extent of their participation in the activity.

Nurses
Baystate Continuing Interprofessional Education designates this live activity for a maximum of 1.0 contact hour(s).  Nurses should only claim the credit commensurate with the extent of their participation in the activity.

Pharmacists
Baystate Health designates this activity for a maximum of 1.0 contact hour(s) for pharmacists. Pharmacists should claim only the credit commensurate with the extent of their participation in the activity. 

AAPA Credit Designation Statement 
AAPA accepts AMA category 1 credit for the PRA from organizations accredited by ACCME.  Baystate Health has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria.  This activity is designated for 1.0 AAPA Category 1 CME credit(s).  PA’s should only claim credit commensurate with the extent of their participation. 

Available Credit

  • 1.00 AAPA Category 1 CME credit
    Baystate Health has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 1.00 AAPA Category 1 CME credits. PA’s should only claim credit commensurate with the extent of their participation.
  • 1.00 ACPE Contact Hours
  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 ANCC Contact Hours
  • 1.00 IPCE Credit Hour(s)

Register/Take course

Please login or register to take this course.

This continuing medical education enduring material is in a video format.

 To receive a maximum of 1.0 credit you should:

  1. Click "Take Course"
  2. View the video in its entirety.
  3. Complete the post-test.
  4. Complete and submit the CME evaluation form.
  5. Collect credit.

The estimated time to complete this activity, including review of the materials, is 1 hour.