Peer Support Training

Springfield, MA US
December 12, 2024

Baystate Medical Center was one of a select group of Massachusetts' hospitals chosen to be a pilot site for the Betsy Lehman Center's new statewide model for a clinician and staff peer support program. We are excited about this opportunity to strengthen our efforts to support our caregivers, providers, and staff. A peer supporter is a coworker/peer who actively listens and supports a fellow clinician after an adverse event or unanticipated patient outcome. The peer supporter provides a safe zone for the clinician to receive emotional first aid and express his/her feelings about the event in a private setting. The conversation is 100 percent confidential. Education will be given by a trained peer supporter. Educational model will be an interactive forum for all participants

Provided by:

Baystate Patient Safety Department and Baystate Continuing Interprofessional Education

Target Audience

This course is designed for Physicians, Residents, Program Directors, Nurses, PCT, OA, Interpreter, APP

Learning Objectives

As a result of attending this educational activity, attendees should be able to:

  • Discuss the wide range of physical and emotional responses to an unexpected clinical event.
  • Learn how to provide emotional first aid to peers that have been involved in a difficult event.
  • Be able to utilize resources already in place to support clinicians after these events.
Course summary
Available credit: 
  • 4.50 AAPA Category 1 CME credit
    Baystate Health has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 4.50 AAPA Category 1 CME credits. PA’s should only claim credit commensurate with the extent of their participation.
  • 4.50 AMA PRA Category 1 Credit™
  • 4.50 ANCC Contact Hours
  • 4.50 BCIPE Instructional Hours
Course opens: 
12/09/2024
Course expires: 
01/12/2025
Event starts: 
12/12/2024 - 8:00am EST
Event ends: 
12/12/2024 - 2:00pm EST
Add to calendar: 

Course Program

8:00 - 8:45aWelcome, Introduction, Peer support basics
8:45 - 9:00aBreak
9:00 - 9:50aReaching out and Small group exercise
9:50 - 10:00aBreak
10:00 - 10:50aExploration and Small Group Exercise
10:15 - 11:00aBreak
11:00 - 11:50aNormalization and Small Group Exercises
11:50 - 12:30pLunch
12:30 - 1:20pResources, Tools and Small Group Exercise
1:20 - 2:00pAdditional Information, Barriers and Farewell
UMass Chan-Baystate Medical School, Conference Room 319
3601 Main Street
Springfield, MA 01199
United States

When you arrive at 3601 Main Street, come in through the double doors, into the main lobby and take the elevator to the 3rd floor. Room 319 is down the hall to the right. 

 Individual

Individual's Role in Activity

Financial Relationship Disclosure

Discussion of
Unlabeled/Unapproved
Uses of Drugs/Devices
in Presentation?

Zachary Testo, MD
Attending Physician
Co-Chair BMP Wellness Council
Emergency Room

Planner/Speaker/Trainer 1No relevant relationships with ineligible companies to discloseNo
Ute Schmidt
Manager of Spiritual Services		Speaker/Trainer 2No relevant relationships with ineligible companies to discloseNo
Jennifer Bolton, DO
Emergency Medicine		SpeakerNo relevant relationships with ineligible companies to discloseNo

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In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

 

Physicians
Baystate Continuing Interprofessional Education designates this live activity for a maximum of 4.5 AMA PRA Category 1 Credit(s)TM.  Physicians should only claim the credit commensurate with the extent of their participation in the activity.

Nurses
Baystate Continuing Interprofessional Education designates this live activity for a maximum of 4.5 contact hour(s).  Nurses should only claim the credit commensurate with the extent of their participation in the activity.

Physician Assistants
Baystate Health has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credits for activities planned in accordance with AAPA CME Criteria. This activity is designated for 4.5 AAPA Category 1 CME credit(s). PAs should only claim credit commensurate with the extent of their participation.

Available Credit

  • 4.50 AAPA Category 1 CME credit
    Baystate Health has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 4.50 AAPA Category 1 CME credits. PA’s should only claim credit commensurate with the extent of their participation.
  • 4.50 AMA PRA Category 1 Credit™
  • 4.50 ANCC Contact Hours
  • 4.50 BCIPE Instructional Hours
Please login or register to take this course.

Specific Aids or Services:
Please call Baystate Continuing Interprofessional Education at 413-322-4242 if, under the Americans with Disabilities Act, you require specific aids or services during your visit to this continuing education program.