Peer Support Training

Springfield, MA US
June 3, 2025

Overview

Baystate Medical Center was one of a select group of Massachusetts' hospitals chosen to be a pilot site for the Betsy Lehman Center's new statewide model for a clinician and staff peer support program. We are excited about this opportunity to strengthen our efforts to support our caregivers, providers, and staff. A peer supporter is a coworker/peer who actively listens and supports a fellow clinician after an adverse event or unanticipated patient outcome. The peer supporter provides a safe zone for the clinician to receive emotional first aid and express his/her feelings about the event in a private setting. The conversation is 100 percent confidential. Education will be given by a trained peer supporter. Educational model will be an interactive forum for all participants

Target Audience

This course is designed for Providers, Program Directors, and Nurses

Learning Objectives

As a result of attending this educational activity, attendees should be able to:

  • Describe the range of physical and emotional responses clinicians may experience following an unexpected clinical event.
  • Demonstrate appropriate emotional first aid techniques to support peers involved in difficult clinical events.
  • Identify and apply institutional resources available to support clinicians after distressing events.
Course summary
Available credit: 
  • 5.25 AMA PRA Category 1 Credit™
  • 5.25 ANCC Contact Hours
  • 5.25 IPCE Credit Hour(s)
Course opens: 
05/29/2025
Course expires: 
07/01/2025
Event starts: 
06/03/2025 - 8:00am EDT
Event ends: 
06/03/2025 - 2:00pm EDT
Add to calendar: 

Venue

3601 Main Street
Classroom #319
Springfield, MA 01199
United States

Faculty

Name of individual

Individual's Role in Activity

Financial Relationship Disclosure

Discussion of
Unlabeled/Unapproved
Uses of Drugs/Devices
in Presentation?

Zachary Testo, MD

Planner/Facilitator/Trainer No relevant relationships with ineligible companies to discloseNo
Michele Johansson, RNPlanner/Facilitator/TrainerNo relevant relationships with ineligible companies to discloseNo

The design and content of Baystate Continuing Interprofessional Education (CE) activities support quality improvement in healthcare and provide fair and balanced views of therapeutic options. Any relevant financial relationships are mitigated prior to the educational activity.

None of the planners for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.  

Accreditation

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In support of improving patient care, Baystate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

 

Physicians
Baystate Continuing Interprofessional Education designates this live activity for a maximum of 5.25 AMA PRA Category 1 Credit(s)TM.  Physicians should only claim the credit commensurate with the extent of their participation in the activity.

Nurses
Baystate Continuing Interprofessional Education designates this live activity for a maximum of 5.25 contact hour(s).  Nurses should only claim the credit commensurate with the extent of their participation in the activity.

imageThis activity was planned by and for the healthcare team and learners will receive 5.25 Interprofessional Continuing Education (IPCE) credit for learning and change.

Available Credit

  • 5.25 AMA PRA Category 1 Credit™
  • 5.25 ANCC Contact Hours
  • 5.25 IPCE Credit Hour(s)

Register/Take course

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